September 11, 2017 Markus Giesler CED, cx16, Experience, retail Designing Multi-Sensory Restaurant Experiences September 11, 2017 Markus Giesler CED, cx16, Experience, retail The dining experience is no longer just about food.
June 18, 2017 The Experience Designers Markets, Experience, cx16 Public Transit as a CX Design Opportunity June 18, 2017 The Experience Designers Markets, Experience, cx16 Public transit has an image problem. How can we fix it?
May 10, 2017 The Experience Designers CED, cx16, Experience, Tech, AMA Disney and the Magic of Wearables May 10, 2017 The Experience Designers CED, cx16, Experience, Tech, AMA How can wearable devices go mainstream?
April 15, 2017 Markus Giesler CED, cx16, Experience, Tech, Markets Should Watching TV Be a Social Experience? April 15, 2017 Markus Giesler CED, cx16, Experience, Tech, Markets The traditional concept of TV experience can no longer exist.
March 24, 2017 The Experience Designers CED, Tech, Experience, cx16 AI: Customer of the Future March 24, 2017 The Experience Designers CED, Tech, Experience, cx16 What if you were marketing to Alexa?
March 6, 2017 The Experience Designers CED, cx16, Experience, Tech Algorithmic Customer Experiences March 6, 2017 The Experience Designers CED, cx16, Experience, Tech Creating transparent platforms.
February 2, 2017 The Experience Designers CED, cx16, Experience, Tech Redesigning Las Vegas: Attracting Millennials February 2, 2017 The Experience Designers CED, cx16, Experience, Tech Exploring the role of technology and innovative space concepts.
January 14, 2017 Markus Giesler Experience, CED, retail, cx16 Creating the Ultimate Luxury Fashion Customer Experience January 14, 2017 Markus Giesler Experience, CED, retail, cx16 Integrating in-store and online experience with collective emotions.
January 3, 2017 The Experience Designers Experience, cx16 2017: Designing Experiences of Hope January 3, 2017 The Experience Designers Experience, cx16 Firms can use hope-crafting strategies to enhance the customer experience and drive loyalty.
December 19, 2016 The Experience Designers CED, cx16, Experience, Markets When Will the New York Times Hire Their First Customer Experience Designer? December 19, 2016 The Experience Designers CED, cx16, Experience, Markets Experience trumps editorial excellence.
December 6, 2016 The Experience Designers CED, cx16, Experience, Tech, retail The Future of Retail Customer Experience December 6, 2016 The Experience Designers CED, cx16, Experience, Tech, retail Bridging the Gap Between Physical and Virtual Realities
November 23, 2016 The Experience Designers Experience, cx16, retail Personalizing Product Placement November 23, 2016 The Experience Designers Experience, cx16, retail Harnessing the power of living spaces.
November 10, 2016 The Experience Designers CED, cx16, Experience, Tech From Smart Homes to “Smart Families” November 10, 2016 The Experience Designers CED, cx16, Experience, Tech It's not about utility but identity.
October 31, 2016 The Experience Designers cx16, Experience, Tech #Trending Machine October 31, 2016 The Experience Designers cx16, Experience, Tech Redefining the vending machine customer experience.
October 18, 2016 The Experience Designers cx16, Experience, Tech Making Banking Intimate October 18, 2016 The Experience Designers cx16, Experience, Tech Fintech and the customer experience.
