Orchestrating a New Subway Experience
How Human is Too Human for AI
Design for Consumer Happiness, Not Choice
Why Virtual Reality Design Needs Empathetic Storytelling
Designing the Smart City
Trust Me… I’m Amazon!
Designing Multi-Sensory Restaurant Experiences
Disney and the Magic of Wearables
Should Watching TV Be a Social Experience?
AI: Customer of the Future
Algorithmic Customer Experiences
Redesigning Las Vegas: Attracting Millennials
Creating the Ultimate Luxury Fashion Customer Experience
When Will the New York Times Hire Their First Customer Experience Designer?
The Future of Retail Customer Experience
From Smart Homes to “Smart Families”
4 Values at the Heart of Good Experience Design
How Beyoncé Made Market-Based Feminism Work
Creating the New Man
Chivalry may not be dead, but today’s “modern man” is much different from days of old: he applies moisturizer and even wears makeup. While you may accept this as the norm (or find it shocking that we are even calling attention to it), it’s important to acknowledge it hasn’t always been this way. Sure our fathers applied Brut and Brylcreem, but these were basic items, commodities of sorts. Today it’s much more complicated.